Protect Your Journey

Privacy Policy

Last Updated: January 2024

Information We Collect

Journey Guardians collects personal information necessary to provide travel insurance services including name, contact details, travel plans, and medical information when relevant to coverage.

How We Use Your Information

We use your information to process insurance applications, handle claims, provide customer support, and communicate about your policies and services.

Data Protection

We implement industry-standard security measures to protect your personal information and comply with applicable data protection regulations including GDPR.

Sharing Information

We may share information with service providers, reinsurers, and medical facilities as necessary to fulfill our insurance obligations. We never sell personal information to third parties.

Your Rights

You have rights to access, correct, delete, and control how we use your personal information. Contact our privacy officer for assistance with these requests.

For complete privacy policy details, contact us at +1 (212) 555-7831

Terms of Service

Last Updated: January 2024

Service Agreement

By using Journey Guardians services, you agree to these terms and conditions. Our insurance products are underwritten by licensed insurance providers.

Coverage Terms

Insurance coverage is subject to policy terms, conditions, and exclusions. All claims must be reported promptly and supported by appropriate documentation.

Payment Terms

Premium payments are due as specified in your policy documents. Coverage begins only after premium payment and policy confirmation.

Cancellation Policy

Policies may be cancelled within the free look period as specified in your policy documents. Some restrictions may apply based on coverage type and travel dates.

Limitation of Liability

Our liability is limited to the coverage amounts specified in your policy. We are not responsible for indirect or consequential damages.

For complete terms and conditions, contact us at +1 (212) 555-7831

Cookie Policy & Settings

Manage Your Cookie Preferences

DMCA Policy

Digital Millennium Copyright Act Compliance

Copyright Respect

Journey Guardians respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).

Reporting Copyright Infringement

If you believe material on our website infringes your copyright, please provide:

• Identification of the copyrighted work
• Location of allegedly infringing material
• Your contact information
• Good faith statement of unauthorized use
• Statement of accuracy and authorization
• Your physical or electronic signature

DMCA Contact

Send DMCA notices to:
DMCA Agent: Journey Guardians LLC
Email: [email protected]
Phone: +1 (212) 555-7831

GDPR Compliance

General Data Protection Regulation Compliance

Your Data Rights Under GDPR

• Right to Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Transfer your data to another service
• Right to Object: Object to processing of your data

Legal Basis for Processing

We process personal data based on:

• Contract performance (insurance services)
• Legal obligations (regulatory compliance)
• Legitimate interests (business operations)
• Consent (marketing communications)

Data Protection Officer

Contact our Data Protection Officer:
Email: [email protected]
Phone: +1 (212) 555-7831

Frequently Asked Questions

File a Claim

24/7 Claims Support

Our claims team is available around the clock to assist you:

What You'll Need

• Policy number
• Detailed description of incident
• Original receipts and documentation
• Medical reports (if applicable)
• Police reports (for theft/loss)
• Travel supplier documentation

Claims Process

1. Report your claim immediately
2. Gather required documentation
3. Submit claim with supporting materials
4. Receive confirmation and claim number
5. Track claim status online
6. Receive settlement within 48 hours